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  1. Ju-Ju-Be
  2. FAQ

FAQ

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  • How do I find the size of a particular bag?
  • I’d like to carry Ju-Ju-Be products in my store.
  • Tell me about Returns and Exchanges on purchases from our retailer or online friends
  • How long will it take to receive a refund or exchange?
  • Tell me about Returns and Exchanges from Shop Ju-Ju-Be
  • Do you have a warranty on your products?
  • Tell me about your smart magnets!
  • Are your bags and accessories flame Retardant free?
  • Do Ju-Ju-Be bags pass the new CPSIA requirements for lead and phthalates?
  • Are your bags and accessories PVC free?
  • Can I get a replacement strap for my bag?
  • Do you sell replacement changing pads?
  • I lost my Bling!
  • How can I find out about the release of new products?
  • When are you coming out with new styles and colors?
  • Can I wash my Ju-Ju-Be?
  • What is a Pink Lady?
  • What is NUTPOP?
  • How do I safely wash my Ju-Ju-Be bags?
  • How do I remove my HoboBe strap?
  • Why are the crumb drains in the change pad pocket?
  • What side of the change pad do I use?
  • What is a One Of A Kind (OOAK) and how do I get one?
  • What is the difference between BeAll and BetterBe?
  • What is the difference between BRBs?
  • What is the difference between MightyBe and SuperBe?
  • What is the differenceces between BeLights?
  • What is the difference between MiniBes?
  • What is the difference between BeSets?
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