Once we receive your return it will take approximately 5-7 business days for your return to be processed. During the holiday season, please allow an extra 3-5 business days. Once your return has been completed, you will receive an email confirming your refund.
Articles in this section
- How do I find the size of a particular bag?
- I’d like to carry Ju-Ju-Be products in my store.
- Tell me about Returns and Exchanges on purchases from our retailer or online friends
- How long will it take to receive a refund or exchange?
- Tell me about Returns and Exchanges from Shop Ju-Ju-Be
- Do you have a warranty on your products?
- Tell me about your smart magnets!
- Are your bags and accessories flame Retardant free?
- Do Ju-Ju-Be bags pass the new CPSIA requirements for lead and phthalates?
- Are your bags and accessories PVC free?